There are four problems found when delivering the imported goods and being delayed. First, the manpower problem which is related to the number of employees with a percentage of 71.88%. The second problem is machines (technology and computer systems) with a percentage of 53.33 %. The third is methods which are forecasting with a percentage of 56.25 % and administration (78.13%). The last one is motivation which is known as welfare with 53.13 % of percentage.