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AN ANALYSIS OF THE LACK OF SOCIAL MEDIA ACCESS AND INFORMATION SERVICE BY CTC (CAWANGTOMANG- CENGKARENG) TOLL WAY USERS IN PT JASA MARGA (PERSERO) TBK


 
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1. Title Title of document AN ANALYSIS OF THE LACK OF SOCIAL MEDIA ACCESS AND INFORMATION SERVICE BY CTC (CAWANGTOMANG- CENGKARENG) TOLL WAY USERS IN PT JASA MARGA (PERSERO) TBK
 
2. Creator Author's name, affiliation, country Suparwan Cecep Kosasih; STMT TRISAKTI
 
2. Creator Author's name, affiliation, country Aang Gunawan
 
3. Subject Discipline(s) land transportation; management
 
3. Subject Keyword(s) land transportation; management
 
4. Description Abstract

PT Jasa Marga (Persero) Tbk is a toll way developer in Indonesia. Jasa Marga has built and
opened thirteen toll ways managed by nine branches and one subsidiary company, PT.
Jakarta Outer Ring Road. The length of the toll ways is 496 km or 78% of the length of toll
ways in Indonesia which reached 630 km. PT. Jasa Marga, Tbk has 102 CCTV cameras and
19 cameras on Cawang-Tomang-Cengkareng toll way. Knowing the influence of social media
and information service on Cawang-Tomang-Cengkareng toll way that provided by PT. Jasa
Marga (Persero) Tbk was the purpose of this research. Questionnaire and field research
were used in this research. The fishbone analysis was used to analyze the data. The result of
this research showed that the socialization about toll road condition by social media and
information service for user was not optimal. There were 14 of 30 respondents or 46.67%
said Yes that they knew about the current traffic condition by social media and 13 of 30
respondent or 43.33% said Yes that they knew about the current traffic conditions by
information service. Due to the lack of socialization and cooperation with mass media caused
toll way users did not know about current traffic condition that made congetion on the toll
way.
 
5. Publisher Organizing agency, location STMT Trisakti
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2016-09-01
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier http://library.stmt-trisakti.ac.id/jurnal/index.php/JMBTL/article/view/78
 
11. Source Title; vol., no. (year) Jurnal Manajemen Bisnis Transportasi dan Logistik; Vol 3, No 1 (2016): JURNAL MANAJEMEN BISNIS TRANSPORTASI DAN LOGISTIK
 
12. Language English=en en
 
13. Relation Supp. Files
 
14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
15. Rights Copyright and permissions Copyright (c) 2018 Suparwan Cecep Kosasih, Aang Gunawan