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PELAYANAN FASILITAS TERMINAL BAGI PENGGUNA JASA PENERBANGAN


 
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1. Title Title of document PELAYANAN FASILITAS TERMINAL BAGI PENGGUNA JASA PENERBANGAN
 
2. Creator Author's name, affiliation, country INDRA YUZAL; STMT TRISAKTI
 
2. Creator Author's name, affiliation, country ADI WIRATAMA; STMT TRISAKTI
 
3. Subject Discipline(s) services quality
 
3. Subject Keyword(s) services quality
 
4. Description Abstract

PT. Angkasa Pura I is the services provider for flights and non-aeronautica in
Indonesia. The researcher is using quantitative and simple linear regression
analysis (Sugiyono, 20018: 272) to find out the effect of terminal facilities
services for the passengers. The result shows that there is an effect of terminal
facilities services for the passengers in Husein Sastranegara airport from
March to May 2014. The –t count > -t table (5.177 > 1.833) which means Ho is
rejected. If Ho is rejected, then there is a significant effect between the services
quality to the passengers.
 
5. Publisher Organizing agency, location STMT Trisakti
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2016-01-01
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier http://library.stmt-trisakti.ac.id/jurnal/index.php/JMBTL/article/view/52
 
11. Source Title; vol., no. (year) Jurnal Manajemen Bisnis Transportasi dan Logistik; Vol 2, No 2 (2016): JURNAL MANAJEMEN BISNIS TRANSPORTASI dan LOGISTIK
 
12. Language English=en en
 
13. Relation Supp. Files
 
14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
15. Rights Copyright and permissions Copyright (c) 2018 INDRA YUZAL, ADI WIRATAMA