KEPUASAN PELAYANAN PELANGGAN DENGAN MENINGKATKAN KETERAMPILAN dan KESADARAN MENTAL SUMBER DAYA MANUSIA
| Dublin Core | PKP Metadata Items | Metadata for this Document | |
| 1. | Title | Title of document | KEPUASAN PELAYANAN PELANGGAN DENGAN MENINGKATKAN KETERAMPILAN dan KESADARAN MENTAL SUMBER DAYA MANUSIA |
| 2. | Creator | Author's name, affiliation, country | Abi Prasidi; PT. Bumi Prasidi |
| 2. | Creator | Author's name, affiliation, country | Devi Marlita; MNC Group |
| 3. | Subject | Discipline(s) | |
| 3. | Subject | Keyword(s) | Emphaty, Sense of belonging and customer oriented leadership |
| 4. | Description | Abstract | Human Resources Development is an organization's activities must be carried out, so that knowledge (knowledge), abilities (abilities) and skills (skills) they are in accordance with the demands of the job they do. In the field of services, especially transportation, in truth, in this section should be special attention --- which both the management and the employees have the mental awareness to focus, concentrate, development and innovate, given the mental attitude has to be in good condition, sometimes, can easily fade back.
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| 5. | Publisher | Organizing agency, location | STMT Trisakti |
| 6. | Contributor | Sponsor(s) | |
| 7. | Date | (YYYY-MM-DD) | 2015-09-30 |
| 8. | Type | Status & genre | Peer-reviewed Article |
| 8. | Type | Type | |
| 9. | Format | File format | Untitled, PDF |
| 10. | Identifier | Uniform Resource Identifier | http://library.stmt-trisakti.ac.id/jurnal/index.php/JMBTL/article/view/35 |
| 11. | Source | Title; vol., no. (year) | Jurnal Manajemen Bisnis Transportasi dan Logistik; Vol 2, No 1 (2015): JURNAL MANAJEMEN BISNIS TRANSPORTASI DAN LOGISTIK |
| 12. | Language | English=en | en |
| 13. | Relation | Supp. Files | |
| 14. | Coverage | Geo-spatial location, chronological period, research sample (gender, age, etc.) | |
| 15. | Rights | Copyright and permissions |
Copyright (c) 2018 Abi Prasidi, Devi Marlita |