PELAYANAN BERKUALITAS DALAM BISNIS JASA TRANSPORTASI
| Dublin Core | PKP Metadata Items | Metadata for this Document | |
| 1. | Title | Title of document | PELAYANAN BERKUALITAS DALAM BISNIS JASA TRANSPORTASI |
| 2. | Creator | Author's name, affiliation, country | Devi Marlita; United Transworld Trading |
| 2. | Creator | Author's name, affiliation, country | Abi Prasidi; STMT TRISAKTI |
| 3. | Subject | Discipline(s) | Transportation |
| 3. | Subject | Keyword(s) | transportation; transportasi; jasa |
| 4. | Description | Abstract | In every part of life, the service activities happen naturally. Basically, giving service is the basic human needs to interact with others. The highest level of need for people now is getting service. This could happen because not many people want to serve others. Therefore, it is needed to build a mental of giving service. If the mental of service has been applied, then there will be no complaint from the customers in transportation industry. The study is to find out the quality of services in transportation industry. The study used the qualitative descriptive in library research. The service doers agree that different customers perform different characters who need to be treated differently. |
| 5. | Publisher | Organizing agency, location | STMT Trisakti |
| 6. | Contributor | Sponsor(s) | |
| 7. | Date | (YYYY-MM-DD) | 2015-01-13 |
| 8. | Type | Status & genre | Peer-reviewed Article |
| 8. | Type | Type | |
| 9. | Format | File format | |
| 10. | Identifier | Uniform Resource Identifier | http://library.stmt-trisakti.ac.id/jurnal/index.php/JMBTL/article/view/13 |
| 11. | Source | Title; vol., no. (year) | Jurnal Manajemen Bisnis Transportasi dan Logistik; Vol 1, No 2 (2015): JURNAL MANAJEMEN BISNIS TRANSPORTASI DAN LOGISTIK |
| 12. | Language | English=en | id |
| 13. | Relation | Supp. Files | |
| 14. | Coverage | Geo-spatial location, chronological period, research sample (gender, age, etc.) | |
| 15. | Rights | Copyright and permissions |
Copyright (c) 2018 Devi Marlita, Abi Prasidi |