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| Dublin Core |
PKP Metadata Items |
Metadata for this Document |
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| 1. |
Title |
Title of document |
KOMPETENSI DAN KUALITAS LAYANAN KARYAWAN TERHADAP KESELAMATAN PENERBANGAN |
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| 2. |
Creator |
Author's name, affiliation, country |
Wynd Rizaldy; STMT TRISAKTI; Indonesia |
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| 2. |
Creator |
Author's name, affiliation, country |
Agus Setiawan; STMT TRISAKTI |
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| 3. |
Subject |
Discipline(s) |
aviation |
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| 3. |
Subject |
Keyword(s) |
aviation safety |
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| 4. |
Description |
Abstract |
The objective of the research is to determine the correlation between Employees’ Competence (Ko) and Service Quality (Ku) with Aviation Safety (Ks). The research was conducted at PT. Jasa Angkasa Semesta Tbk Jakarta Eksport warehouse with n = 45 respondent decided fixed due to saturate sample. Data analysis uses simple linear regression, multiple linear regression, simple correlation and partial correlation. The result are as follow ; (1) there is positive correlation between employees’ competence (Ko) and aviation safety (Ks), (2) there is positive correlation between service quality (Ku) and aviation safety (Ks) (3) there is positive correlation between employees’ competence and service quality all together toward aviation safety . Based on the result of research, aviation safety could be enhanced by increasing employees’ competence and service quality. |
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| 5. |
Publisher |
Organizing agency, location |
STMT Trisakti |
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| 6. |
Contributor |
Sponsor(s) |
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| 7. |
Date |
(YYYY-MM-DD) |
2015-01-13
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| 8. |
Type |
Status & genre |
Peer-reviewed Article |
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| 8. |
Type |
Type |
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| 9. |
Format |
File format |
PDF |
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| 10. |
Identifier |
Uniform Resource Identifier |
http://library.stmt-trisakti.ac.id/jurnal/index.php/JMBTL/article/view/12 |
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| 11. |
Source |
Title; vol., no. (year) |
Jurnal Manajemen Bisnis Transportasi dan Logistik; Vol 1, No 2 (2015): JURNAL MANAJEMEN BISNIS TRANSPORTASI DAN LOGISTIK |
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| 12. |
Language |
English=en |
id |
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| 13. |
Relation |
Supp. Files |
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| 14. |
Coverage |
Geo-spatial location, chronological period, research sample (gender, age, etc.) |
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| 15. |
Rights |
Copyright and permissions |
Copyright (c) 2018 Wynd Rizaldy, Agus Setiawan
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